The progress of the automotive industry has been unprecedented while the advancements made in technology, astonishing. All these factors have caused a massive disruption in the mobility sector. From autonomous vehicles and technological innovations, including AI, IoT, blockchain and machine learning, the cumulative effect of these breakthrough trends will most certainly fall upon fleet management.
So what’s in store for fleet management in the next 30 years? What role will these technological and automotive development play in the future? Let’s find out.
A dramatic shift in focus
Over the last few years, the industry has moved its focal point from vehicles to customers. Keeping the customer’s journey in mind, these trends aim to provide the best customer experience. The predominant reason for this remains the shift from ownership to the sharing economy.
The advent of self-driving cars and electric vehicles have heralded an environment where consumers will use mobility as a service. Where electric vehicles possess low operating costs, self-driving cars are basically robots which can be used whenever the need arises. And so, there is no reason why consumers should share the vehicles rather than purchasing one.
Also, the added pressure of alarming pollution levels, road congestion and tax regulations have reinforced the concept of shared vehicles.
Taking all these factors into consideration, an intelligent fleet management system that can accommodate such user-centric specifications is the need of the hour.
A connected intelligent platform
Globalization has blurred the lines across sectors, merging multi-level and associated businesses into a streamlined platform. Fleet management solutions that can amalgamate on-demand services, OEM providers and multimodal transportation onto a connected technology will have a better possibility of withstanding the complexities of the future advancements. Shifting from B2B to B2C, this connected intelligence will aim at solving real-time business challenges where convergence will happen across the multiple levels of operations.
Also, the mobile explosion that has happened over the last decade will become the prime mode of communication. That being said, fleet management must consider providing multi-channel connectivity. Internet of Things (IoT) will be significant in capturing this concept.
While the future isn’t absolute, knowing what trends and factors that are critical in deciding the fate of fleet management can be the competitive edge a business needs. Nonetheless, it’s safe to say that the future holds challenging yet exciting opportunities for fleet management.